AFTER HOURS - Three Rivers Medical
Opening Hours:
Monday to Friday - 8am to 5pm
Weekends and Public Holidays - 9am to 1pm
To access after hours, call our main line 06 867 7411
After Hours
- Weekdays
- 5pm phones divert to Whakarongorau nurse triage service till the clinic’s next day opening hours (in other words our patients have access to medical advice 24/7)
- If your health needs require emergency care, you will be advised by the after-hours triage nurse to call 111 or go to the hospital
- If your health needs require a clinician that night and it’s not assessed as an emergency, you can access Practice Plus for virtual care – under 14’s are not charged for this service as we offer a voucher system.
- If the triage nurse is able to provide supportive health advice, you may be advised to call the clinic for the next day.
After Hours
- Weekends and Public Holidays
- Clinic Hours 9am-1pm
- 1pm phones divert to Whakarongorau nurse triage service till the clinic’s next day opening hours (in other words our patients have access to medical advice 24/7)
- If your health needs require emergency care, you will be advised by the triage nurse to call 111 or go to the hospital
- If your health needs require a clinician that night and it’s not assessed as an emergency, you can access Practice Plus for virtual care – under 14’s are not charged for this service as we offer a voucher system.
- If the triage nurse is able to provide supportive health advice, you may be advised to call the clinic the next day.
Medeor Pay by Link is a simple, secure and convenient way to pay your doctor for any invoice right from your device.
You don’t need to create an account or download any apps. Your doctor will simply send you a secure payment link by email or text.
From scrums to stethoscope
28th January 2023Gisborne man Dr Coll Campbell was a mature student when he went back to study medicine. After pursuing a rugby career for most of his youth, a final injury in his mid-twenties meant a change in direction and a return to full-time study. Now working at Three Rivers Medical as a GP, he talks to Kim Parkinson . . .
Welcome Dr Laura Ewington
25th November 2022In September Three Rivers Medical welcomed locum Dr. Laura Ewington from the United Kingdom. Laura started her specialist GP training in 2020 at the University Hospitals Dorset. NHS Foundation Trust and said the idea of spending a summer in New Zealand appealed to her.
Access and Choice
19th October 2022Helping people achieve health goals.
Tairāwhiti has its first Health Improvement Practitioner (HIP), —a qualified health professional who will support GPs by offering free consults to help whānau improve their health and wellbeing.
Three Rivers Medical turns 10
12th September 2022Three Rivers Medical celebrates its 10-year anniversary this month carrying forward a rich legacy from Kaiti Medical Centre days and continuing to raise the bar high for the delivery of primary health services in Tairawhiti.
Three Rivers Medical now offers Practice Plus.
30th March 2022Practice Plus is a telehealth and virtual out of hours service that we are offering our patients in addition to our clinics.
Associate Health Minister, the Honourable Peeni Henare visits Three Rivers Medical
15th October 2021Associate Health Minister, the Honourable Peeni Henare visited Gisborne and Three Rivers Medical on Thursday the 14th October 2021 to discuss the rollout of the COVID-19 vaccination in Te Tairawhiti.
United against influenza
18th June 2020Eligible Three Rivers Medical patients are being vaccinated against influenza by Turanga Health nurses as the region’s two biggest primary health providers unite against the deadly disease.
2020 Vision for a New Year
11th January 2020Nurse Ayla Evans enjoys being part of a team at Three Rivers Medical Centre, making a positive difference in the health and lives of patients in Gisborne.
Cook Off controversy, but everyone eats well!
11th November 2019In yet another year of controversy, Three Rivers Medical introduced a wild card in its annual cook-off with Turanga Health, in which the two health providers celebrate healthy eating . . . and healthy competition.
"Go-to' nurse helps make life better
1st October 2019IN recent years Rachel Ferkins has spent her weekends supporting her two teen sons as they competed at high-level kayaking regatta, while devoting her weeks to supporting clients with multiple or chronic illnesses. And, she says, the two are not mutually exclusive.
Information about the confirmed measles case in Gisborne
5th September 2019The recent confirmed case of measles in Gisborne has resulted in a significant increase at 3Rivers in the number of related phone calls and patients requiring vaccination and face-to-face time. This has put additional pressure on an already stretched system.
Notices
Pinnacle cyber-attack information
For your information, Our Primary Health Organisation (PHO): Pinnacle, has been part of a cyber-attack. Please click on link for more information. https://www.
26 September 2022 PUBLIC HOLIDAY
Our normal services for this day will be suspended for the memorial of The Queen Elizabeth.
We will operate the same as any other public holiday and will be available for urgent acute on the day services from 9am-12pm and 2pm-6pm
We apologise for any inconvenience this may cause you
“I am proud that our practice has evolved – it’s one of our superpowers really - our ability to be flexible and change with the times.”
“Since Covid has come through it has been all about change and responding and adapting quickly to that. I think that’s what we have done well.”
“We’ve introduced a lot more Maoritanga into our practice. Our twice weekly huddle with our waiata and karakia means we start the day in the right way.”
- Dr Hiria Nielsen Doctor/partner
“We wanted to build a primary health care facility for the 21st century a multi-disciplinary facility and we wanted to make a bit of statement.”
- Dr Fergus Aitcheson Doctor/partner
“There’s open dialogue between management and staff. We run a huddle twice a week where staff can voice any concerns and we take their worries and concerns seriously.
“We try to make it a friendly and supportive atmosphere.”
“The team has changed but the spirit is still very patient orientated and community orientated.
We’re proud to serve our community and we love the work we do.”
There has always been a tikanga here that has carried through from the very beginning.
Because we are such a big practice we are aware that it can seem impersonal so we have always gone out of our way to make patients feel welcome when they walk in here.